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Insurance

In Family and Restorative Dentistry

Dr. Penshorn and Dr. Strahler accept all kinds of insurance in the Schertz-Cibolo-Garden ridge office, but we are out-of-network for all plans. This means…

  • If your insurance is a traditional indemnity plan that allows you to see any dentist you like, it will work well here. We will collect the full amount for services from you at the time of service and file your insurance for your reimbursement on the day you are here. Most patients receive their insurance portion from their insurance company within 2-3 weeks.

  • If your insurance plan is a PPO (preferred provider organization) that gives you an “in-network” list, we are out of network (not on the list) but we can still serve you and your insurance coverage will still be applied toward your bill. You will receive the same dollar amount of coverage, the same annual maximum and the same deductible that you would receive if you went to an in-network dentist. However, since we do not have the negotiated lower fees associated with the PPO, your insurance reimbursement for our services will be slightly lower than at an in-network dentist. We will collect the full amount for services from you at the time of service and file your insurance for your reimbursement on the day you are here. Most patients receive their insurance portion from their insurance company within 2-3 weeks.

  • If you are a retired military member or dependent we are out-of-network providers but we have a great deal of experience with the military insurance options and are glad to help you navigate that maze and find a policy that will work the best for you here.

  • If you are a veteran holding a voucher from the Veteran’s Administration (VA) for dental care, Dr. Penshorn has been an approved VA provider for many procedures in the past, but the VA is in the process of changing its policies on what procedures we are authorized to do for them here. Please call Catherine at our office to discuss your voucher with us.

  • If your insurance plan is a DMO (dental maintenance organization) these policies require you to see an in-network dentist. Therefore, your insurance plan will not cover any work that we do, your total fee would be due at time of service and your insurance plan will NOT reimburse you.

  • If your insurance is a discount plan, this means you must select a dentist from a list given to you by the plan director. These dentists have agreed to give a discount off of selected procedures. No insurance is filed at all; you simply receive a lower price for some services and you pay the provider that lower price at time of service. We do not participate in discount plans so our regular fees apply and there is no insurance to file.

  • We do offer a dental financial plan called Care Credit that allows you to make payments for dental work as needed. Catherine at our front desk can give you all the details regarding this plan that is simple to implement.

    For more information about Care Credit: www.carecredit.com.


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Located in Schertz, TX

We Are Located In Schertz

Phone: (210) 659-1379 | Fax: (210) 659-6215

Office Hours

Tuesday - Friday

Established 1982

Excellence in Family and Restorative Dentistry